1. Introduction
   At Rancho Cartagena (hereinafter, “the Site”), we are committed to protecting your privacy and ensuring the security of the personal data you entrust to us. This Privacy Policy describes what data we collect, how we use it, how we protect it, and what rights you have regarding your information. By using this website, you accept the practices described in this document.

2. Data Controller
   The data controller for the information collected through www.ranchocartagena.com is Rancho Cartagena, with legal/physical address in Tempate, Guanacaste, Costa Rica, and contact email: info@ranchocartagena.com.

3. Data We Collect
   We may collect the following types of information when you interact with our Site:
   • Contact data: name, email address, phone number.
   • Browsing data: IP address, browser type, pages visited, time spent, geographic origin, cookies or other tracking technologies.

4. Purpose of Data Processing
   The data collected will be used to:
   • Communicate with you to send relevant information or respond to your inquiries.
   • Improve and optimize the experience on the website through usage analysis, collection of statistics, and service optimization.

5. Legal Basis and Consent
   By using our Site and filling out forms, you expressly agree that we may collect and process your personal data for the purposes described above. If at any time you wish to withdraw your consent or request that we delete your data, you may do so by contacting us at the email provided.

6. Use of Cookies and Tracking Technologies
   We use cookies and other similar technologies to improve the functionality of the site, remember your preferences, and analyze site usage for optimization purposes. You can configure your browser to refuse cookies if you wish—however, this may affect some features of the site.

7. Sharing Data with Third Parties / Third-Party Providers
   We do not sell your personal data.

8. Data Security and Retention
   We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected (reservations, communication, compliance with legal obligations, etc.).

9. User Rights
   You have the right to:
   • Access your personal data that we have on record.
   • Request its rectification, updating, or deletion.
   • Object to the processing of your data or request its restriction.
   • Withdraw your consent when you have granted it.

To exercise any of these rights, please contact us at: info@ranchocartagena.com.

10. Changes to the Privacy Policy
    We reserve the right to modify this Privacy Policy at any time. The updated version will be published on this page with the date of the latest revision. We recommend reviewing it periodically.

11. Term
    This Privacy Policy is effective from its publication on the website and applies to all data collected from that date onward.

12. Contact
    If you have any questions, comments, or wish to exercise any of your rights (access, rectification, deletion, etc.), please write to us at: info@ranchocartagena.com.